MONDAY 9/21 3pm-4pm
 


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Dealing with Difficult People

In this workshop, you will learn strategies to understand differences in people’s motivations and personality to prevent misunderstandings, respond with a level head and communicate with diplomacy while setting boundaries and expectations.



Robin Lavitch

Robin Lavitch, nicknamed the “The People Whisperer” is the owner of Surpass Your Goals a coaching and training firm established in 2006. Robin has a master’s degree in Psychology and is credentialed as an Advanced Certified Professional and Executive Coach. She is completing her Doctorate in Human Behavior.

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